Whom can I contact for app support?
Please email us at firstname.lastname@example.org
Do I have to be a patient to use the app?
Yes, My Care Central is available to all Residential patients and their caregivers
Is the app free?
Yes, My Care Central is free to all Residential patients and their caregivers.
What operating systems is the app supported on?
My Care Central is supported on iOS 10 and later and Android 5 and later.
Where is the app available for download?
Download it at the Apple App Store, Google Play Store, or Amazon App Store.
How do I change my password?
To change your password, click on the profile icon in the top right corner of your app go to “Change Password”, fill out all necessary fields, and save your new password.
Where can I find my notifications?
From the home screen, click on the bell icon in the top left corner to find your notifications.
How do I change my phone number or email?
Click on the profile icon in the top right corner, then click on the notepad icon next to your phone number or email, update your information and enter your password, then save.
How do I add a caregiver?
To add a caregiver, click on the profile icon in the top right corner, go to “My Caregivers”, then click on “Add Caregiver”, fill out all necessary fields, and save.